Location

Saudi Arabia

Job Category

• Information Technology (IT) & Software
• Engineering & Technical
• Administration & Office Support

Job Overview

An exciting opportunity is available for an IT Support Specialist to join a dynamic organization in Saudi Arabia. The company is seeking a technically skilled and service-oriented professional who can provide reliable IT support, maintain critical IT infrastructure, and ensure smooth day-to-day technology operations across the organization.

The successful candidate will play an essential role in supporting employees by resolving hardware, software, networking, and system-related issues while maintaining IT assets and infrastructure. This position offers excellent career growth for IT professionals looking to strengthen their expertise in enterprise IT support, systems administration, and infrastructure management.

Working in this role provides valuable exposure to modern IT environments, troubleshooting methodologies, system maintenance, and operational best practices. It also supports long-term professional development through hands-on experience with enterprise technologies and continuous technical upskilling.

Key Responsibilities

• Provide technical support to employees and troubleshoot hardware and software issues.
• Install, configure, and maintain computers, printers, network devices, and other IT equipment.
• Diagnose and resolve Windows, Microsoft Office, networking, and connectivity issues.
• Manage user accounts, permissions, and basic system administration tasks.
• Monitor and maintain IT infrastructure to ensure uninterrupted daily operations.
• Respond promptly to IT support requests and resolve incidents efficiently.
• Maintain accurate IT documentation and asset inventory records.
• Perform daily inspections of the server room, including servers, networking equipment, UPS systems, temperature monitoring, and equipment health.
• Verify successful completion of daily backup jobs and investigate backup failures when necessary.
• Support continuous improvement of IT systems and operational processes.

Requirements & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Previous experience in IT support or a similar technical support role.
• Strong knowledge of Microsoft Windows operating systems.
• Good understanding of Microsoft Office applications.
• Knowledge of computer networking and connectivity troubleshooting.
• Basic system administration experience.
• Excellent analytical and troubleshooting abilities.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks and provide excellent technical support in a fast-paced environment.

Salary, Benefits & Career Growth

Benefits

• Opportunity to work within a professional and dynamic organization.
• Exposure to enterprise IT infrastructure and systems administration.
• Collaborative working environment with continuous learning opportunities.

Career Growth

• Develop expertise in IT infrastructure support and enterprise systems.
• Enhance technical troubleshooting and system administration skills.
• Gain valuable experience that supports long-term career progression in Information Technology.
• Opportunities for ongoing professional development, technical training, and certification to expand technical capabilities.

Application Process

Application Process (Website)

• Apply only through the official job link.
• Click Apply Now on the website.

HR Email for Application

Send your updated CV directly

Email Subject: IT Support