IT Support Engineer (Bilingual Arabic) – Oil & Gas Industry | Doha, Qatar

Location

Doha, Qatar (Onsite)

Job Category

• Information Technology (IT) & Software
• Customer Service & Support
• Energy, Oil & Gas
• Telecommunications

Job Overview

A leading organization in the Oil & Gas industry is seeking an experienced IT Support Engineer (Bilingual Arabic) to join its onsite team in Doha, Qatar. This opportunity is ideal for IT professionals with strong desktop support, Microsoft 365 administration, and infrastructure support experience who are passionate about delivering reliable technical support across diverse operational environments.

The successful candidate will provide first-level IT support, maintain enterprise IT infrastructure, and ensure seamless day-to-day technology operations across office, onshore, offshore, and remote project locations. The role offers excellent opportunities for career growth, professional development, and continuous technical upskilling while working in a mission-critical industry.

Key Responsibilities

• Provide first-level IT support for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, peripherals, and business software.
• Troubleshoot Windows operating systems, Microsoft Office 365, printers, and network connectivity issues.
• Manage Active Directory user accounts, password resets, and account unlocks.
• Administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
• Maintain IT asset inventory and update IT helpdesk records.
• Coordinate hardware repairs with vendors and manage IT consumables such as printers, toners, and cartridges.
• Prepare monthly IT asset dispatch reports and maintain accurate technical documentation.
• Provide onsite, remote, onshore, and offshore IT support as required.
• Ensure timely resolution of support requests while maintaining service quality standards.

Requirements & Qualifications

Education

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.

Experience

• Minimum 4–6+ years of IT Support or Desktop Support experience.
• Experience supporting enterprise IT environments is preferred.

Technical Skills

• Microsoft 365 Administration
• Exchange Online
• SharePoint
• OneDrive
• Microsoft Teams
• Windows Desktop and Laptop Support
• Active Directory Administration
• LAN/WAN Networking
• Wi-Fi Configuration and Troubleshooting
• TCP/IP Networking
• IT Asset Management
• IT Inventory Management
• Helpdesk and Ticketing Systems
• Printer Installation, Maintenance, and Troubleshooting
• Hardware and Software Support

Soft Skills

• Excellent communication and customer service skills.
• Strong analytical and troubleshooting abilities.
• Ability to prioritize multiple support requests.
• Team collaboration and interpersonal skills.
• Ability to work independently in office, onshore, offshore, and remote environments.

Language Requirement

• Arabic (Bilingual) – Required

Salary, Benefits & Career Growth

Benefits

• Opportunity to work in the Oil & Gas industry.
• Exposure to enterprise Microsoft 365 and IT infrastructure technologies.
• Collaborative and professional working environment.
• Benefits provided according to company policy.

Career Growth

• Gain experience supporting mission-critical IT operations.
• Enhance expertise in Microsoft 365, enterprise infrastructure, and IT support.
• Opportunities for continuous professional development and technical training.
• Career progression into senior IT support, systems administration, or infrastructure roles.

Application Process

Application Process (Website)

Apply only through the official job link.

Click Apply Now on the website.

HR Email for Application

Send your updated CV directly