Location: United Arab Emirates (UAE)
Job Category:
Information Technology (IT) & Software
Education & Training
Administration & Office Support
Customer Service & Support
Job Overview
An educational institution in the UAE is looking for a qualified IT Officer to manage IT support and technology-related operations, particularly those connected to student affairs and administrative activities.
The successful candidate will provide technical support for hardware, software, printers, and network systems while managing Microsoft 365 applications, user accounts, and access permissions. The position also involves supporting ERP and CRM systems, maintaining IT asset records, preparing reports, and ensuring smooth day-to-day technology operations.
Candidates with experience in school ERP systems, Student Information Systems (SIS), attendance management, and educational technology platforms will have an added advantage. Applicants must currently reside in the UAE and be available to join immediately.
Key Responsibilities
Provide technical support and troubleshoot hardware, software, printer, and network-related issues.
Manage Microsoft 365 applications, including Outlook, Microsoft Teams, and OneDrive.
Create and manage user accounts and access permissions.
Provide technical assistance for ERP and CRM systems.
Maintain IT asset inventories and user access records.
Prepare operational reports and analyse data using Microsoft Excel.
Coordinate with external vendors for IT-related services and technical support.
Assist with IT infrastructure maintenance and system upgrades.
Implement appropriate data security practices.
Monitor system performance and ensure smooth daily IT operations.
Support technology systems related to student affairs and administrative activities.
Requirements & Qualifications
Education:
– Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
Experience:
Previous experience in a similar IT Officer or IT Support position is highly preferred.
Experience in the education sector, particularly in a school environment, is an added advantage.
Technical Skills:
Hardware and software troubleshooting.
Printer and network troubleshooting.
Microsoft 365 administration.
Outlook, Microsoft Teams, and OneDrive.
ERP and CRM system support.
Microsoft Excel and reporting.
IT asset and inventory management.
User account and access management.
Basic data security and IT infrastructure maintenance.
Additional Advantage:
Experience with the following systems will be beneficial:
School ERP systems.
Student Information Systems (SIS).
Attendance management systems.
Educational technology platforms.
Other Requirements:
Must currently reside in the UAE.
Must be available to join immediately.
Good communication and problem-solving skills.
Ability to support students and administrative staff with technical issues.
Salary, Benefits & Career Growth
Salary and compensation details have not been disclosed in the original job announcement.
Information regarding accommodation, medical insurance, transportation, annual leave, and other employee benefits has not been provided.
This position offers an opportunity to develop professional experience in educational IT support, school management systems, Microsoft 365 administration, and technology operations. Further training and professional development opportunities should be confirmed with the employer.
Application Process
Interested and eligible candidates should:
Visit the official job listing on Recrenza.
Click on Apply Now.
Review the application instructions.
Send their updated CV directly to the HR email address.
HR Email for Application
To apply for this job email your details to careers@gihsdubai.com