Location

Doha, Qatar

Work Model: Onsite

Contract Duration: 3 Years

Coverage: 24/7 Shift-Based

Job Category

• Information Technology (IT) & Software
• Telecommunications
• Customer Service & Support

Job Overview

An organization in Doha, Qatar is seeking a skilled IT NOC Specialist to join its Network Operations Center (NOC) team on a three-year onsite contract. This position is ideal for IT professionals experienced in supporting mission-critical enterprise environments and delivering continuous 24/7 operational support. Arabic language proficiency is mandatory for this role.

The successful candidate will provide first and second-line technical support, monitor enterprise infrastructure, manage incidents, and ensure high availability of servers, networks, and business-critical applications. Working within an ITIL-driven environment, the role offers excellent opportunities for professional development, technical upskilling, and long-term career growth in enterprise IT operations.

Key Responsibilities

• Provide first and second-line IT support for end users.
• Perform 24/7 monitoring of servers, network infrastructure, and enterprise services.
• Log, track, and resolve incidents using ITSM tools.
• Manage and escalate Severity 1 (Sev1) and Severity 2 (Sev2) incidents.
• Maintain the Configuration Management Database (CMDB).
• Conduct structured shift handovers to ensure operational continuity.
• Support Windows Server, Active Directory, Microsoft Exchange, and enterprise applications.
• Monitor system availability using enterprise monitoring tools.
• Ensure compliance with Service Level Agreements (SLAs) and ITIL processes.
• Troubleshoot infrastructure, network, and application-related issues.

Requirements & Qualifications

Education

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related discipline is preferred.

Certifications

• ITIL Foundation Certification – Mandatory
• MCSE or MCITP Certification – Preferred

Experience

• Minimum 3 years of experience in a 24/7 critical IT environment.
• Must currently reside in Qatar with a valid QID.
• Immediate availability is required.

Technical Skills

• Windows Server Administration
• Microsoft Active Directory
• Microsoft Exchange
• Internet Information Services (IIS)
• LAN/WAN Administration
• DNS, DHCP, TCP/IP
• VMware
• Microsoft Hyper-V
• Microsoft Azure
• Microsoft SharePoint
• SCOM
• LiveMaps
• ITSM Tools
• CMDB Management
• Incident Management
• Infrastructure Monitoring

Soft Skills

• Strong analytical and troubleshooting abilities.
• Excellent communication and documentation skills.
• Ability to work effectively in a 24/7 shift environment.
• Team collaboration and structured incident handling.
• Strong attention to detail and service-oriented mindset.

Language Requirement

• Arabic – Mandatory

Salary, Benefits & Career Growth

Benefits

• Three-year onsite contract.
• Opportunity to work in a mission-critical enterprise IT environment.
• Exposure to enterprise infrastructure and modern monitoring technologies.
• Professional development through ITIL-based operational processes.
• Experience supporting large-scale enterprise systems.

Career Growth

• Develop expertise in enterprise Network Operations Center (NOC) operations.
• Enhance technical skills across Microsoft infrastructure and virtualization technologies.
• Build experience in enterprise incident management and IT service delivery.
• Opportunities for continued professional development and certification.

Application Process

Application Process (Website)

Apply only through the official job link.

Click Apply Now on the website.

HR Email for Application

Send your updated CV directly

Email Subject: IT NOC Specialist – Qatar

Include the following information in the body of your email:

• Full Name
• Nationality
• Date of Birth
• QID Status
• Years of Relevant Experience
• Notice Period
• Expected Monthly Salary (QAR)
• ITIL Certification Status