Adobe Journey Optimizer (AJO) Solution Architect – Bridgewater, NJ (Local Candidates Only)
Website eversoftit
Location
Bridgewater, New Jersey, USA (Onsite – Local Candidates Only)
Job Category
- Information Technology (IT) & Software
- Engineering & Technical
- Sales & Marketing
Job Overview
We are seeking an experienced Adobe Journey Optimizer (AJO) Solution Architect to lead the design, implementation, integration, and optimization of enterprise customer engagement solutions using Adobe Journey Optimizer (AJO). This opportunity is open exclusively to local candidates in Bridgewater, New Jersey. The ideal candidate will have extensive expertise in Adobe Experience Cloud technologies, customer journey orchestration, real-time customer data platforms, and enterprise marketing technology solutions.
As an AJO Solution Architect, you will collaborate with cross-functional teams, including Data Engineering, Marketing Operations, CRM, Legal, Brand, and Email Operations, to deliver scalable, personalized customer experiences. You will be responsible for designing solution architectures, integrating Adobe Journey Optimizer with Adobe Experience Platform (AEP) and Real-Time CDP, and ensuring optimal platform performance and governance.
This role offers excellent opportunities for long-term career growth, enterprise solution architecture leadership, and professional development while working with cutting-edge Adobe Experience Cloud technologies and modern customer engagement platforms.
Key Responsibilities
- Lead the architecture, implementation, and optimization of Adobe Journey Optimizer (AJO) solutions.
- Design scalable customer journey orchestration solutions using Adobe Journey Optimizer.
- Integrate Adobe Journey Optimizer with Adobe Experience Platform (AEP) and Real-Time Customer Data Platform (CDP).
- Configure Offers, Decisioning Rules, Customer Journeys, Triggers, and Campaign workflows.
- Design and manage XDM Schemas, Identity Stitching, Real-Time Event Models, and Customer Attributes.
- Partner with Data Engineering teams to optimize Snowflake or similar cloud data warehouse environments for customer activation.
- Design, enhance, and scale personalized omnichannel customer journeys.
- Validate data integrations, workflows, and platform configurations.
- Collaborate with Marketing Operations, CRM, Email Operations, Legal, Brand, and Martech teams to deliver business solutions.
- Prepare technical documentation, solution architecture documents, use case mappings, platform configuration guides, and quality assurance plans.
- Ensure best practices for platform governance, scalability, and solution performance.
Requirements & Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Marketing Technology, or a related field.
Experience
- Minimum 14+ years of professional IT experience.
- Minimum 7+ years of hands-on experience with Adobe Journey Optimizer (AJO).
- Proven experience in Adobe Journey Optimizer solution architecture and enterprise implementation.
- Experience delivering enterprise customer engagement and personalization solutions.
Technical Skills
- Adobe Journey Optimizer (AJO)
- Adobe Experience Platform (AEP)
- Real-Time Customer Data Platform (RT-CDP)
- Customer Journey Orchestration
- Offers & Decisioning
- Journey Configuration
- XDM Schemas
- Identity Stitching
- Real-Time Event Models
- Customer Attributes
- Snowflake or similar cloud data warehouses
- Data Integration & Validation
- Adobe Experience Cloud
- Marketing Technology (MarTech)
- CRM Integration
Soft Skills
- Strong solution architecture and technical leadership skills.
- Excellent communication and stakeholder management abilities.
- Cross-functional collaboration across business and technical teams.
- Analytical thinking and problem-solving capabilities.
- Documentation and solution design expertise.
Certifications
- Adobe Experience Cloud certifications are highly advantageous.
- Adobe Journey Optimizer or Adobe Experience Platform certifications are preferred.
Salary, Benefits & Career Growth
Benefits
- Opportunity to lead enterprise Adobe Experience Cloud implementations.
- Work with advanced customer engagement and personalization technologies.
- Collaborate with experienced marketing technology and data engineering professionals.
- Participate in large-scale digital transformation initiatives.
Career Growth
- Lead enterprise customer experience architecture initiatives.
- Expand expertise in Adobe Experience Platform, Real-Time CDP, and customer journey orchestration.
- Develop strategic leadership in enterprise MarTech and solution architecture.
Training & Professional Development
- Hands-on experience with enterprise Adobe Experience Cloud technologies.
- Opportunities to strengthen expertise in customer data platforms, journey orchestration, and cloud-based marketing solutions.
- Continuous professional development through enterprise digital transformation projects.
Application Process
Application Process
Apply only through the official application link.
Click Apply Now on the website.
HR Email for Application
Send your updated CV directly
To apply for this job email your details to cheerladinne.manojkumar@eversoftit.com
