Website Alnahda
Location: Riyadh, Saudi Arabia
Job Category:
- Information Technology (IT) & Software
- Telecommunications
- Administration & Office Support
- Education & Training
Job Overview
Al-Nahda Educational Institution is seeking an IT Specialist to support its information technology operations in Riyadh, Saudi Arabia. The role involves providing day-to-day technical support to employees and end-users while maintaining computer systems, software, peripherals, user accounts, and basic network infrastructure.
The IT Specialist will play an important role in maintaining reliable IT services across the organization by troubleshooting technical issues, documenting incidents, managing IT assets, and supporting information security requirements. This position provides an opportunity to develop practical experience across IT support, systems administration, networking, cybersecurity, and enterprise technology operations.
Key Responsibilities
- Provide daily Help Desk and IT Support to staff and end-users.
- Install, configure, maintain, and troubleshoot computers, printers, software, and peripherals.
- Diagnose and resolve hardware, software, operating system, and network-related issues.
- Manage user accounts, access permissions, and directory services according to organizational policies.
- Monitor network infrastructure and perform basic connectivity troubleshooting.
- Assist with system updates and routine IT maintenance.
- Document technical incidents, troubleshooting procedures, and resolution workflows.
- Maintain accurate IT asset inventories and equipment records.
- Support compliance with organizational information security policies.
- Coordinate with third-party technology vendors when required.
- Provide professional customer service and technical assistance to users.
Requirements & Qualifications
- Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field.
- Minimum 1 year of hands-on experience in IT Support, Help Desk, or Systems Administration.
- Solid knowledge of operating systems, hardware configuration, and user account management.
- Good understanding of networking fundamentals and connectivity troubleshooting.
- Basic understanding of information security practices.
- Strong proficiency in Microsoft Office and productivity applications.
- Strong analytical and problem-solving abilities.
- Good customer service and communication skills.
- Strong organizational and documentation skills.
Salary, Benefits & Career Growth
This position offers an opportunity to build professional experience in IT support and systems administration within an educational organization.
The role can support long-term career development across areas such as IT infrastructure, network administration, systems administration, cybersecurity, technical support, and cloud technologies. Professional development, technical training, and relevant industry certifications can further strengthen career progression in the IT field.
Application Process
Direct Application – No Middleman
Submit your updated CV directly to the recruitment team
Subject Line: IT Specialist – Riyadh
To apply for this job email your details to jobs@alnahda.edu.sa