Senior UX Content Specialist – Muscat, Oman

Location

Muscat, Oman

Job Category

• Creative, Design & Media
• Content Writing & Communication
• Information Technology (IT) & Software
• Government & Public Sector

Job Overview

We are seeking an experienced Senior UX Content Specialist to contribute to digital experiences across websites, mobile applications, and government digital platforms in Muscat, Oman. The role focuses on UX writing, content design, bilingual digital content development, and creating clear, accessible, and user-centered content for digital services.

The successful candidate will work across content strategy and user experience initiatives, including content audits, usability-focused content reviews, service design, customer journey mapping, and usability testing. Strong expertise in developing Arabic and English digital content is essential, along with the ability to create plain-language content that supports accessibility and improves the overall user experience.

This position provides opportunities for career growth and professional development through work on digital transformation initiatives, content governance, service design, and user-centered digital products. The role also involves training, coaching, and knowledge transfer, allowing the successful candidate to develop leadership and content-design capabilities.

Key Responsibilities

• Develop clear, concise, and user-focused UX writing and content.
• Create microcopy and transactional content for digital products and services.
• Develop bilingual Arabic and English digital content.
• Conduct content audits and usability-focused content reviews.
• Apply plain-language principles and accessibility standards to digital content.
• Establish and maintain content governance practices.
• Develop reusable content templates, patterns, and guidelines.
• Support service design initiatives and customer journey mapping.
• Participate in usability testing and incorporate user feedback into content improvements.
• Develop content for websites, mobile applications, and government digital platforms.
• Provide training, coaching, and knowledge transfer to relevant teams.
• Collaborate with UX, design, product, technology, and other stakeholders to improve digital experiences.

Requirements & Qualifications

• Minimum 5 years of professional experience in UX Writing, Content Design, Digital Content Development, or User Experience.
• Bachelor’s degree in Communications, Digital Media, UX, Human-Computer Interaction, Content Design, Journalism, Translation, Linguistics, or a related field.
• Strong experience in UX writing, content design, microcopy, and transactional content.
• Demonstrated ability to develop bilingual Arabic and English digital content.
• Strong understanding of plain-language writing and accessibility standards.
• Experience conducting content audits and usability-focused content reviews.
• Knowledge of content governance, templates, and reusable content patterns.
• Experience with service design, customer journey mapping, and usability testing.
• Strong training, coaching, and knowledge-transfer capabilities.
• Experience working with websites, mobile applications, or government digital platforms.
• OMANI OR ARABIC-SPEAKING CANDIDATES are preferred/targeted for this opportunity.

Salary, Benefits & Career Growth

Salary information has not been provided by the employer.

The role offers opportunities for professional development in UX content, content design, service design, accessibility, digital transformation, and bilingual digital experiences. Career progression may include increased responsibility in content strategy, content governance, UX leadership, and digital experience initiatives.

The position also provides opportunities to strengthen expertise through practical experience, training, coaching, knowledge transfer, and collaboration with multidisciplinary digital teams.

Application Process

Application Process (Website):

Apply through the official recruitment process when available. Candidates should submit their updated CV using the HR email provided below.

HR Email for Application

Send your updated CV directly

Email Subject: Senior UX Content Specialist – Oman