Account Manager – E-Commerce | Heliopolis, Cairo, Egypt

Location

Heliopolis, Cairo, Egypt

Job Category

• Sales & Marketing
• Business Development
• Customer Service & Support
• Retail & E-commerce

Job Overview

We are seeking an experienced Account Manager – E-Commerce to manage client relationships, support e-commerce accounts, and contribute to long-term account growth. The role is suited to professionals with experience in e-commerce, retail, technology, or account management who can effectively manage stakeholders and deliver strong client experiences.

The Account Manager will play an important role in strengthening client relationships, identifying business opportunities, and supporting account performance across e-commerce platforms. Experience with platforms such as Amazon, Noon, or Shopify is preferred.

This position offers opportunities for career growth and professional development within the e-commerce and account management field. Professionals can further develop their expertise in client success, e-commerce operations, stakeholder management, analytics, and account growth strategies.

Key Responsibilities

• Manage and maintain strong relationships with assigned clients and stakeholders.
• Support the day-to-day management of e-commerce accounts.
• Understand client requirements and coordinate appropriate solutions.
• Monitor account performance and identify opportunities for improvement and growth.
• Identify potential upselling and account expansion opportunities.
• Collaborate with internal teams to ensure effective client support and service delivery.
• Analyze account-related information to support business and client decisions.
• Maintain clear and professional communication with clients.
• Contribute to long-term client retention and account growth strategies.

Requirements & Qualifications

• 3–5 years of professional experience in E-Commerce, Retail, Technology, or Account Management.
• Experience with Amazon, Noon, or Shopify is preferred.
• Strong client relationship management skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical and problem-solving skills.
• Ability to identify upselling and account growth opportunities.
• Good understanding of e-commerce and client success principles.
• English proficiency: B1 or higher.
• Ability to work effectively in a full-time professional environment.

Salary, Benefits & Career Growth

Salary and compensation details have not been specified for this position.

The role provides an opportunity to build long-term expertise in e-commerce account management, client success, stakeholder management, and business growth. Professional development through hands-on account experience and continued skill development can support progression into senior account management, client success, or e-commerce leadership positions.

Application Process

Application Process (Website):

Apply only through the official job link.
Click Apply Now on the website.

HR Email for Application

Send your updated CV directly

Please mention “Account Manager – E-Commerce” when applying.