IT Support & Infrastructure Positions – Saudi Arabia

Location: Saudi Arabia — On-site

Industry: Software & Technology

Candidate Eligibility: Candidates currently residing in Saudi Arabia only

Employment Type: Full-time

Job Category:

• Information Technology (IT) & Software
• Engineering & Technical
• Telecommunications
• Security & Defence

Job Overview

A leading software company in Saudi Arabia is conducting immediate recruitment for multiple IT Support, Infrastructure, Systems Administration, and Field IT positions. These on-site opportunities are suitable for IT professionals with experience ranging from entry-level field support to senior infrastructure and IT operations responsibilities.

The available positions cover desktop and field IT support, IT operations, infrastructure management, systems administration, networking, virtualization, cloud technologies, and physical security systems. Successful candidates will contribute to reliable IT operations and technology infrastructure within a professional software and technology environment.

These positions offer opportunities for career growth across IT support, infrastructure engineering, systems administration, cloud operations, and IT leadership. Continued professional development, technical training, industry certifications, and hands-on experience with enterprise infrastructure technologies can support long-term career progression.

Key Responsibilities

Field Support Technician / IT Helper

• Provide desktop and field IT support to users.
• Troubleshoot hardware, software, and basic connectivity issues.
• Assist with installation, configuration, and maintenance of IT equipment.
• Support day-to-day technical requirements at designated locations.
• Escalate complex technical issues when required.
• Maintain accurate records of support activities and incidents.

IT Specialist

• Provide IT support and operational assistance.
• Troubleshoot hardware, software, network, and system-related issues.
• Support IT infrastructure and day-to-day technology operations.
• Assist with system configuration, maintenance, and monitoring.
• Respond to user support requests and resolve technical incidents.
• Contribute to maintaining reliable IT services and infrastructure.

Senior Infrastructure Specialist

• Manage and support enterprise infrastructure and systems.
• Administer servers, virtualization platforms, networking environments, and cloud infrastructure.
• Monitor infrastructure performance, availability, and reliability.
• Troubleshoot complex infrastructure and systems issues.
• Support physical security technology and related infrastructure.
• Contribute to infrastructure upgrades, maintenance, and technology improvements.
• Ensure infrastructure systems meet operational and security requirements.

Senior IT Specialist

• Provide advanced IT support and operational management.
• Troubleshoot complex IT infrastructure and user issues.
• Support IT operations, systems, and technology platforms.
• Take responsibility for senior-level or team lead activities.
• Coordinate technical activities and support junior IT team members.
• Contribute to IT service improvements and operational efficiency.

Requirements & Qualifications

Field Support Technician / IT Helper

• Minimum 1 year of experience in Desktop Support or Field IT Support.
• Basic knowledge of hardware, software, troubleshooting, and IT support.
• Strong customer service and communication skills.
• Ability to work in an on-site field support environment.

IT Specialist

• Minimum 3 years of experience in IT Support or IT Operations.
• Strong troubleshooting and technical support capabilities.
• Understanding of IT systems, hardware, software, and operational processes.
• Good communication and problem-solving skills.

Senior Infrastructure Specialist

• Minimum 5 years of experience in Infrastructure or Systems Administration.
• Strong experience with servers.
• Experience with virtualization technologies.
• Knowledge of networking and network infrastructure.
• Experience with cloud technologies.
• Experience with physical security systems.
• Strong infrastructure troubleshooting and administration skills.
• Ability to manage complex technical environments.

Senior IT Specialist

• Minimum 5 years of experience in IT Support or IT Operations.
• Experience performing senior-level IT responsibilities.
• Previous team lead or leadership responsibilities are preferred.
• Strong IT troubleshooting and operational skills.
• Strong communication, coordination, and problem-solving abilities.

General Requirement

• Candidates must currently reside in Saudi Arabia.
• Ability to work on-site in Saudi Arabia.
• Strong professional communication and teamwork skills.

Salary, Benefits & Career Growth

Salary and compensation details have not been provided for these positions.

The available roles provide career development opportunities across IT support, infrastructure, systems administration, networking, cloud operations, and IT leadership. Professionals can progress from technical support roles into specialist, infrastructure, senior IT, team lead, and management positions based on experience and performance.

Technical training, professional development, industry certifications, and hands-on experience with enterprise servers, virtualization, networking, cloud platforms, and IT operations can support long-term career growth.

Application Process

Application Process (Website)

Apply only through the official job link.

Click Apply Now on the website to access the application instructions and official HR contact details.

HR Email for Application

Send your updated CV directly

Please mention the exact job title you are applying for in your email subject line.

Available positions:

1. Field Support Technician / IT Helper
2. IT Specialist
3. Senior Infrastructure Specialist
4. Senior IT Specialist

Important: Candidates currently residing in Saudi Arabia only should apply.