Enterprise Application Support Manager – Qatar

Location

Qatar

Job Category

• Information Technology (IT) & Software
• Operations & Supply Chain
• Administration & Office Support

Job Overview

We are seeking an experienced Enterprise Application Support Manager to lead enterprise application support, service delivery, and operational activities in Qatar. The role is suited to a senior IT professional with extensive experience managing large enterprise application portfolios and ensuring the availability, reliability, and effective performance of critical business applications.

The successful candidate will oversee enterprise application operations and support, application portfolio management, software license management, IT service management, and vendor coordination. Strong experience with enterprise application platforms including Oracle, IBM, and other large-scale business application environments is required.

With 10+ years of experience, this position provides an opportunity for experienced IT professionals to advance their career in enterprise application management, IT service delivery, operational leadership, and application portfolio governance. The role also provides opportunities for professional development through ITSM/ITIL practices, enterprise application operations, vendor management, and service improvement initiatives.

Key Responsibilities

• Lead enterprise application support and service delivery operations.
• Manage large enterprise application portfolios and ensure effective application lifecycle management.
• Oversee Application Portfolio Management (APM) activities.
• Manage enterprise application operations and support teams.
• Ensure reliable and efficient support for critical enterprise applications.
• Manage software licenses, renewals, compliance, and associated vendor relationships.
• Implement and maintain ITSM and ITIL-based service management practices.
• Lead Incident, Problem, Change, and Release Management processes.
• Coordinate with technology vendors and external service providers.
• Manage stakeholder communication and coordination across business and technology teams.
• Monitor application support performance and service delivery standards.
• Identify opportunities to improve application reliability, performance, and operational efficiency.
• Support enterprise application strategy, governance, and lifecycle planning.
• Lead operational improvements across the enterprise application environment.

Requirements & Qualifications

• Minimum 10+ years of professional IT experience.
• Strong experience managing large enterprise application portfolios.
• Extensive expertise in Enterprise Application Support and Service Delivery.
• Hands-on experience with Oracle, IBM, and other enterprise application platforms.
• Strong knowledge of Application Portfolio Management (APM).
• Experience managing software licensing, renewals, and compliance.
• Strong understanding of ITSM and ITIL service management practices.
• Experience with Incident, Problem, Change, and Release Management.
• Strong vendor management and stakeholder coordination skills.
• Proven experience leading enterprise application operations and support.
• Strong leadership, communication, and problem-solving skills.
• Ability to coordinate effectively with technical teams, business stakeholders, and vendors.

Salary, Benefits & Career Growth

The employer has not specified a salary range for this position.

This role offers an opportunity to advance a career in enterprise application support management, IT service delivery, application portfolio management, and enterprise technology operations. The position provides exposure to large-scale application environments, ITSM/ITIL frameworks, software license governance, vendor management, and enterprise operational leadership.

Professionals in this role can further develop their expertise through ITIL-related professional development, enterprise application management training, service delivery practices, and leadership development.

Application Process

Apply through the official job application link:

Apply Now – Enterprise Application Support Manager

Click Apply Now and complete the application process.

HR Email for Application

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Only shortlisted candidates will be contacted.