On-Site Delivery Manager – Airport Self-Service Check-in (SSK) & Self Baggage Drop (SBD) Project | Muscat, Oman

Location

Muscat International Airport, Muscat, Oman (Onsite)

Job Category

• Information Technology (IT) & Software
• Operations & Supply Chain
• Hospitality & Tourism

Job Overview

We are seeking an experienced On-Site Delivery Manager to lead the execution and delivery of the Self-Service Check-in Kiosk (SSK) and Self Baggage Drop (SBD) implementation project at Muscat International Airport. This is a six-month onsite contract role for an experienced project delivery professional with expertise in airport operations, passenger processing systems, vendor coordination, and enterprise technology implementations.

The successful candidate will be responsible for end-to-end onsite project coordination, installation management, system integration oversight, testing, stakeholder engagement, and go-live execution. Working closely with airline teams, airport authorities, IT departments, baggage handling system (BHS) providers, and technology vendors, you will ensure successful implementation with minimal operational disruption.

This opportunity offers exceptional career growth for professionals specializing in airport technology, aviation IT, digital transformation, and enterprise project delivery. The role provides exposure to airline operations, Sabre DCS integration, baggage handling systems, passenger self-service technologies, and complex multi-vendor implementation projects while supporting continuous professional development.

Key Responsibilities

On-Site Project Coordination

• Act as the primary onsite point of contact between Oman Air, vendors, airport authorities, and third-party stakeholders.
• Coordinate daily project activities across kiosks, SBD, baggage handling systems (BHS), networking, power, and civil works.
• Ensure alignment between project design, delivery, installation, and implementation schedules.

Installation & Site Readiness

• Validate site readiness, including power, networking, civil works, and infrastructure requirements.
• Coordinate installation of Self-Service Check-in Kiosks and Self Baggage Drop units at Muscat (MCT) and Salalah (SLL).
• Monitor compliance with approved layouts and technical specifications.

Vendor & Stakeholder Management

• Manage onsite activities involving Elenium and other project vendors.
• Coordinate with airport operators, BHS providers, IT teams, network teams, and security departments.
• Proactively manage project risks, issues, dependencies, and escalations.

Integration Oversight

• Coordinate Sabre DCS integration activities for check-in, baggage tagging, boarding pass issuance, and ancillary services.
• Validate interfaces, connectivity, credentials, and system readiness.
• Support troubleshooting during System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live.
• Coordinate integration with BHS, BRS, network infrastructure, and airline systems.

Testing & Acceptance

• Coordinate Factory Acceptance Test (FAT) logistics.
• Support Site Acceptance Testing (SAT).
• Coordinate Combined User Acceptance Testing (UAT) across kiosks, SBD, Voyager, and BHS.
• Validate operational readiness before production deployment.

Go-Live & Hypercare

• Lead onsite go-live activities for Muscat International Airport and Salalah Airport.
• Coordinate operational support during deployment.
• Manage hypercare activities and issue resolution.

Reporting & Governance

• Prepare daily and weekly project status reports.
• Maintain installation progress trackers.
• Monitor testing status, project risks, dependencies, and issue logs.
• Provide timely updates to the project steering committee.

Requirements & Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Project Management, Aviation, or a related discipline.

Experience

• Minimum 8 years of experience in onsite project delivery.
• Experience delivering airport technology or similar operational infrastructure projects.
• Experience coordinating multiple vendors and cross-functional teams.

Technical Skills

• Airport passenger processing systems.
• Self-Service Check-in Kiosks (SSK).
• Self Baggage Drop (SBD).
• Sabre Departure Control System (DCS).
• Baggage Handling Systems (BHS).
• Baggage Reconciliation Systems (BRS).
• Airport IT infrastructure.
• System Integration Testing (SIT).
• Site Acceptance Testing (SAT).
• User Acceptance Testing (UAT).
• Go-live planning and execution.
• Project governance and reporting.
• Risk and issue management.

Preferred Experience

• Airline operations.
• Airport digital transformation projects.
• Passenger processing technologies.
• Vendor and stakeholder management.

Soft Skills

• Strong leadership and onsite coordination skills.
• Excellent communication and stakeholder management.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple vendors and project workstreams.
• Flexible and capable of working extended hours during critical project milestones.

Salary, Benefits & Career Growth

Salary

• OMR 3,500 per month.

Benefits

• Six-month contract with a major airport technology implementation project.
• Opportunity to work on enterprise airport digital transformation initiatives.
• Exposure to airline systems, Sabre DCS, baggage handling systems, and passenger processing technologies.

Career Growth

• Excellent opportunities for career progression in airport technology, aviation IT, enterprise project delivery, and digital transformation.
• Professional development through complex airport implementation projects, vendor management, system integration, and operational leadership.

Application Process

Application Process (Website)

• Apply only through the official job link.
• Click Apply Now on the website.

HR Email for Application

Send your updated CV directly