IT Professional | Technical Support & IT Operations | Dammam, Saudi Arabia

Location

Dammam, Saudi Arabia

Job Category

• Information Technology (IT) & Software
• IT Support & Help Desk
• Engineering & Technical

Job Overview

A leading organization in Dammam, Saudi Arabia is seeking a skilled IT Professional to support its technology operations and provide technical assistance across the organization. This opportunity is ideal for candidates with a background in Information Technology or Computer Science who possess strong troubleshooting abilities and a passion for delivering high-quality IT support.

The successful candidate will play a key role in maintaining IT systems, resolving technical issues, and ensuring seamless technology operations. This position offers excellent career growth, continuous professional development, and exposure to enterprise IT infrastructure and support environments.

Key Responsibilities

• Provide first-level and second-level technical support to end users.
• Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
• Support operating systems, business applications, and IT infrastructure.
• Respond to user support requests in a timely and professional manner.
• Maintain accurate records of incidents, service requests, and technical documentation.
• Assist with system updates, upgrades, and preventive maintenance.
• Collaborate with internal IT teams to resolve complex technical issues.
• Ensure compliance with IT policies, security standards, and best practices.
• Support day-to-day IT operations and continuous service improvement initiatives.

Requirements & Qualifications

Education

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.

Experience

• Experience in IT support, technical support, help desk, or IT operations is preferred.

Technical Skills

• Technical Support
• IT Troubleshooting
• Hardware & Software Support
• Desktop Support
• Laptop Configuration
• Operating Systems
• Network Troubleshooting
• IT Operations
• System Maintenance
• Microsoft Office Applications
• IT Documentation

Soft Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Customer-focused approach to technical support.
• Ability to work independently and collaboratively.
• Good organizational and time management skills.

Salary, Benefits & Career Growth

Benefits

• Opportunity to work in a professional and technology-driven environment.
• Exposure to enterprise IT support and infrastructure operations.
• Collaborative workplace with learning opportunities.
• Benefits provided according to company policy.

Career Growth

• Enhance your expertise in IT support, system administration, and enterprise technology.
• Gain valuable experience working with modern IT infrastructure and support processes.
• Opportunities for continuous professional development and industry certifications.
• Career progression into System Administrator, Network Administrator, IT Infrastructure Engineer, or IT Support Team Lead roles.

Application Process

Application Process (Website)

Apply only through the official job link.

Click Apply Now on the website.

HR Email for Application

Send your updated CV directly

Email Subject: IT Professional